Our process
Clear steps, one point of contact and no surprises, from the first visit to the final fitting.
Five steps, one team
Every project is different, but the way we look after you stays the same. Here is what to expect.
Consultation
We visit your home or site, talk about how you use the space and get a feel for your style and budget. There is no charge and no obligation.
Survey and design
We take precise measurements and produce detailed drawings, with timber, finish and hardware samples you can see and touch. We refine the design with you until it is right.
Fixed quotation
You receive an itemised, fixed price and a provisional schedule. Once you are happy, a deposit secures your slot in the workshop.
Made in our workshop
Your furniture is built by hand in our own workshop. We share progress photos and invite you to see the pieces before they are finished.
Installation and aftercare
Our own fitters install everything, protect your home while they work and leave it clean. We stay in touch afterwards for any adjustments.
Typical timings
2 to 4 weeks
Design and drawings
6 to 10 weeks
Making in the workshop
3 to 10 days
Installation on site
Timings depend on the size of the project and our current workload. We will confirm yours in writing with the quotation.
Built to last, and we stand behind it
All furniture made and fitted by us is covered by our workmanship guarantee. If something is not right, we will come back and put it right.